Supercharge Your Business with AutomationWhatsApp Automation

The WhatsApp Business API is a developer-grade solution by Meta that allows businesses to send and receive WhatsApp messages at scale through a software platform like ours. Unlike the free WhatsApp Business app (limited to 5 devices, manual messaging), the API supports bulk broadcasts, automation, team inboxes, and deep integrations — making it ideal for growing businesses with serious communication needs.

You can either use your existing verified WhatsApp Business number or we'll help you get a new one. Our onboarding team handles the Meta Business Verification process end-to-end. The process typically takes 1–3 business days for verification. Note: a number registered on the regular WhatsApp app must be deregistered before connecting to the API.

Meta defines a conversation as a 24-hour messaging window between your business and a single customer. All messages exchanged within that 24-hour window count as one conversation — regardless of how many messages are sent. Our platform tracks your conversation usage in real-time so you always know where you stand against your plan limit.

You can only send messages to customers who have opted in to receive communications from your business. This is a Meta policy requirement to protect users from spam. Our platform includes opt-in collection tools (embeddable widgets, QR codes, landing pages) to help you build a compliant contact list. All broadcast campaigns require pre-approved message templates.

Message templates are pre-approved message formats used for outbound communications (broadcasts, notifications). You create a template in our platform, submit it for Meta review, and it's typically approved within 24–48 hours. We provide a library of 50+ pre-approved templates to get you started immediately, plus a guided template builder to speed up approvals.

Yes — all plans come with a 14-day free trial with full access to every feature of the chosen plan. No credit card is required to start. During the trial you can send up to 500 conversations, create unlimited templates, set up automation flows, and test all integrations. At the end of the trial you simply choose a plan to continue.

Absolutely. We offer native integrations with Salesforce, HubSpot, Zoho CRM, WooCommerce, Shopify, Magento, and more. Our REST API and webhook support allow you to build custom integrations with any platform. The Growth and Enterprise plans include full API access. Our technical team can assist with custom integration development.

We'll send you email and in-app alerts when you reach 80% and 95% of your limit. If you exceed the limit, you can purchase an Add-on Conversations Pack (5,000 additional conversations) at any time from your dashboard. We never cut off your communication — we just notify you to top up. Alternatively, you can upgrade your plan instantly.

Yes. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We maintain ISO 27001-aligned security practices, offer role-based access controls, two-factor authentication, and full audit logs. Data is stored in India-based data centres. We're fully GDPR compliant and support data residency requirements for enterprise customers.

Starter plan users receive email support with a 48-hour SLA. Growth plan users get priority support via email and live chat with a 12-hour SLA. Enterprise customers receive 24/7 priority support via phone, chat, and email, plus a dedicated account manager and onboarding specialist. Support is available in English and Hindi.